We are currently expanding our e-commerce business and are now looking for several customer service agents that can handle customer contacts in different languages. You will be working in our modern office located at Mahtra 30C in Tallinn.
Work tasks include:
answering incoming phone calls from customers;
assisting customers in the product selection, answering inquiries and registering returns;
updating system with prices, filling in delivery documents and other administrative tasks.
Requirements for candidate:
Languages (written and spoken): English + one of following languages, Swedish, Finnish, German, Dutch and French. It is an advantage if you speak Estonian, but it is not a requirement.
Service minded and an ability to work independently
Problem solving skills
Good communication and computer skills
competitive salary and sporting benefits;
friendly and supporting working team;
necessary tools for working.
If you have any question regarding the position please send an e-mail to firstname.lastname@example.org. Please include contact information and we will come back to you to answer your questions.
If you would like to apply for the position please email your CV together with a personal letter to the address email@example.com before June 19th.